February, 2009 Press Releases Archive

Chordiant Introduces Next-Best-Action for B2B Customers and Consumer Households

February 24th, 2009 | email this | digg it | trackback | comment RSS feed

Tags: chordiant, chordiant software, customer experience management, customer interaction management, Next-Best-Action, press release

Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced Chordiant Recommendation Advisor version 6.2. This latest version of Recommendation Advisor (RA) enables real-time Next-Best-Action™-driven dialog and interaction management at the business-to-business (B2B) and household level.

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Chordiant Teams with IBM to Speed Delivery of Customer-centric Solutions to the Telecommunications Industry

February 17th, 2009 | email this | digg it | trackback | comment RSS feed

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Tags: chordiant, chordiant software, chordiant software inc, customer experience management, decision management software, press release

Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, has successfully completed validation of its Chordiant Decision Management software for IBM’s SPDE Framework. As an integral part of IBM’s new framework, Chordiant’s centralized predictive decisioning software will help telecommunication companies rapidly implement revenue-generating services that optimize the customer experience.

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